Frequently Asked Questions
What is the main advantage of the WS2815 LED strip?
The WS2815 is a 12V individually addressable LED strip. Its main advantage is that it uses a 12V power supply which reduces voltage drop over longer distances compared to 5V strips, while still allowing control of every single LED.
Can I cut the LED strip to a specific length?
Yes, the strip is designed to be cut. For this specific model, you can cut every single LED along the designated cutting marks without damaging the rest of the strip.
How do I control the "Dream Color" effects?
You will need a digital LED controller (such as an SP105E, SP110E, or Arduino/Raspberry Pi) that supports the WS2815 protocol to program and realize various chasing, jumping, and rainbow effects.
Is this LED strip waterproof?
We offer multiple IP ratings: IP20 (non-waterproof), IP65 (silicon glue coating), IP67 (silicon tube), and IP68 (silicon tube filled with glue) for underwater or heavy outdoor use.
What is the warranty period for your products?
We offer a 2 to 5-year warranty. During this period, if any quality issues arise, we provide repair or replacement services free of charge.
Do you support custom orders or OEM services?
Yes, we provide professional custom services including circuit design and project installation solutions. Our design team can provide free design assistance based on your requirements.