Frequently Asked Questions
Can I have a sample for test?
Yes, samples are available. We offer 1 to 5 meters of LED strip light for free, but the freight will be covered by the customer. The freight cost will be returned after formal cooperation.
How about the lead time?
For regular materials in stock, delivery time is 3-7 days after payment. Custom products (like custom PCBs) typically take 8-15 days.
How do you ship the goods and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT, which takes 3-5 days to arrive. Airline and sea shipping are also optional.
Do you accept OEM service?
Yes, we accept OEM orders and can produce products according to your specific requirements.
What payment methods do you accept?
We accept T/T, L/C, Western Union, and PayPal.
What after-sale services are offered?
We offer free technical support and provide replacement or refund services if any product quality problems occur.
Zionsville Lighting
