❓
Frequently Asked Questions
Q1: Are you a manufacturer?
A1: Yes, we are a professional LED strip light manufacturer with our own specialized production factory.
Q2: Do you provide OEM services?
A2: Yes, we offer full OEM services based on your concepts and requirements, subject to specific MOQ levels.
Q3: What are the shipping methods and delivery times?
A3: We typically ship via DHL, UPS, FedEx, or TNT. It usually takes 3-5 working days to arrive. Sea and air freight options are also available.
Q4: How can I place an order for LED strips?
A4: First, share your requirements. Second, we provide a quote. Third, the customer confirms samples and pays the deposit. Fourth, we proceed with production.
Q5: What is the warranty period for your products?
A5: We offer a comprehensive 2 to 5-year warranty on our lighting products depending on the specific model.
Q6: How do you handle defective products?
A6: Our products maintain a defect rate under 0.2%. During the warranty period, we will replace or repair faulty units, or provide suitable solutions based on the situation.
Zionsville Lighting
